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March 7, 2024
Question

Unable to access stocks, bonds, other (1099-b) under investments and savings. keep getting "something went wrong" message.

  • March 7, 2024
  • 1 reply
  • 0 views
i am trying to input the information manually

1 reply

CatinaT1
March 8, 2024

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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