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April 7, 2023
Solved

Wages & Income screen is blank

  • April 7, 2023
  • 1 reply
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I'm a long time user back to 1990. Using the desktop version 2022 Deluxe, the w-2 screen is blank. No way to import. Doesn't walk you through either. I can do manual input from Forms screen but think this is BS. No tech support to find either. I just installed and updated all. What a waste of an evening. Probably more bugaboos waiting down the line.

Signed,

Dead in the water & mad

    Best answer by DoninGA

    Is Windows your OS?  If so, try this -

     

    Save the tax return.  Close the TurboTax program

    Right click on the TurboTax icon

    Click on Properties

    Click on the Compatibility tab

    Check the box Run the program as an administrator

    Click on Apply and OK

     

    Start the TurboTax program and see if the problem persists

    1 reply

    DoninGA
    DoninGAAnswer
    Employee
    April 7, 2023

    Is Windows your OS?  If so, try this -

     

    Save the tax return.  Close the TurboTax program

    Right click on the TurboTax icon

    Click on Properties

    Click on the Compatibility tab

    Check the box Run the program as an administrator

    Click on Apply and OK

     

    Start the TurboTax program and see if the problem persists

    April 7, 2023

    Thank you. that seems to work. Will I have to run as an admin whenever i launch the product? (I am logged in w/  admin  rights, generally speaking.

    DoninGA
    Employee
    April 7, 2023

    No, the program is now setup to start as being run by an administrator.  You do not have to do anything special to start the program.