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April 19, 2022
Question

Why do I need to upgrade? I did not have capital gains or a losses schedule D

  • April 19, 2022
  • 1 reply
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1 reply

Employee
April 23, 2022

Any K-1 forms?  Rental income?

Employee
April 23, 2022

It looks like you are using Live Deluxe, for which you are paying extra to have on-demand access to a live CPA/EA tax expert during return preparation and a final review of your return prior to filing.

 

Live Deluxe Federal  $119

Live Deluxe State  $54

versus

Regular Deluxe Federal  $59

Regular Deluxe State  $49

 

Is it asking you to upgrade to a level higher than Deluxe?   If so, what topic were you entering when you saw a prompt?

 

Here's more info on that Live product you are using, including how to remove the Live feature if you don't want it:

 

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

 

FAQ:  How to connect with a live tax expert
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

 

FAQ:  How do I schedule my review using TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...

 

FAQ:  How do I remove TurboTax Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312