Skip to main content
July 22, 2021
Question

bill

  • July 22, 2021
  • 2 replies
  • 0 views

i need my money back you charge me 130.32  i wont thas product that you ofer me wwwwwrrtthhhhhh....

    2 replies

    DoninGA
    Employee
    July 22, 2021

    You will need to contact TurboTax support for any issues with your account.  Use the key words Billing Issue

     

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

    Or -

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    VolvoGirl
    Employee
    July 22, 2021

    Were the fees supposed to come out of your refund?

     

     Why you got charged,

    https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

     

    You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.