Different numbers.

Curious does 8165 happen to be the last 4 of your social security number? Some people have been getting a response and the last 4 match their social and not acct number. If that's the case then check your turbo card to see if your money is on it.

Also did you pay for TT fees out of your refund? Did you get an advance? If yes to either of those then you are in the same boat as me along with about 21 million other people that paid for tax prep or got advances and therefore the irs does not have our banking information because our returns were not sent directly to us they were sent to their holding company santa barbara who took our the fees or the pay back of advance and then forwarded the remainder to us. TT still wont give any of us honest answers even tho we have found proof of everything. If any "tax experts" happen to reply here to you dont listen to any of them because they arent telling the truth.  Here is the proof of what is going on if you paid fees out of return or if you got an advance.