Man this company sucks

Forum|Forum|5 years ago
April 17, 2020
2 replies
0 views

After this display I would not be surprised you lose thousands of money for the upcoming tax year.waiting on my stimulas check and still nothing because we used your card system.

macuser_22

Employee

Why - because they use the same system that almost every other tax processing company uses - they all have the same issue. It is the IRS that decided to use the tax return refund method to distribute the stimulus that nobody could have predicted in advance, and the IRS failed to test the feasibility of doing it this way. It would not have been difficult for IRS to look at it's data base to find out what they wanted to do could not be done with the data that they had.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Zayden09Author

And yet in knowing all this they took what steps to get us our checks? They can't say they had no idea about what was gonna happen they could easily try to do something to get us our checks in our hands right away yet are doing nothing.if they could take out fees I bet we would have had our checks a long time ago.

macuser_22

Employee

TurboTax has nothing to do with the checks - that is the IRS and the IRS does not discuses it with TurboTax. TurboTax (and other tax companies) are not in the loop at all.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Aronbagatta

AGREED. I spoke to a rep three days ago and she assured me the money would be on my card by today. NOTHING. I tried calling them again, but now they won’t even give me a live person to talk to unless I PAY THEM 30 DOLLARS TO UPGRADE. The IRS tracking portal is useless, too. Just gives me that standard STATUS UNAVAILABLE message and no way of continuing.