Tax refund status

Forum|Forum|2 years ago
May 23, 2023
1 reply
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I didn’t file my 2020 taxes until January 2022. The IRS required me to complete an authentication process and that was completed August 2022. When I check my refund station it has shown “Pending” since August of last year. I am not making any progress on the status online or by calling the number. The chat is closed. I have tried to find an address to mail an inquiry but no luck there either.

I would at least like to verify that they are not waiting on me for anything. Any advice?

DoninGA

Employee

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate