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A
adriconstantina
January 27, 2025
Question

Hello! during my check out it does not let me pick the COUNTRY, does anyone else has problems with that, how did you fixed it?

  • January 27, 2025
  • 3 replies
  • 0 views
Its at the end, in "review"

    3 replies

    L
    LeticiaF1
    January 27, 2025

    Thank you for your valuable feedback. We are aware of this issue and our developers are working hard to fix it.

    A
    AnnetteB6
    January 27, 2025

    The experience you described has been identified and is being addressed by the development team for users who need to enter a foreign address on their tax return.  

     

    Take a look at the following TurboTax help article for an opportunity to register your email address and receive updates as they become available.

     

    Why am I unable to enter a US billing address when trying to pay?

     

    @adriconstantina 

     

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    C
    caidanieel
    January 31, 2025

    hello! They sent me an email saying that the problem was resolved but I still have the same problem of not being able to choose the country

    L
    LeticiaF1
    February 2, 2025

    You are correct, this specific issue has been resolved.  If you are still having issues with TurboTax try the following steps:

     

    1. Clear your browser history
    2. Update your TurboTax software

    Feel free to reach back out if you have any additional questions.  

     

    @caidanieel 


     

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