2024 TurboTax Premier (Desktop) Step -by-step entry skips the SSA-1099.

Forum|Forum|1 year ago
January 22, 2025
2 replies
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During the step by step entry process, the SSA-1099 entry is skipped entirely.

This very clearly is a software defect.

Pressing on the [update] selection for SSA-1099 does nothing.

Yes I understand that switching to the "Form" mode allows manual entry of the SSA figures, but that is a "work-around" and not a fix of the software defect itself.

That doesn't say much about the Intuit software Verification and Validation testing... and makes me wonder what other defect(s) lies dormant in this TurboTax software I paid more than $100 for.

DoninGA

Employee

Windows OS only -

Save your tax return. Close the TurboTax program

Right click on the TurboTax icon

Click on Run as administrator

Start the TurboTax program. See if the problem persists

Patrick0216Author

Thanks for your input, I'll try that.

But is is another work-around... not a fix.

The software defect needs to be fixed once and for all; it is a very basic function of the Step-by-Step entry process and not a tolerable situation for a company that prides itself in its "error-free" products.

Furthermore, for individual not paying a great deal of attention and fully trusting this Step-by-step method, they may fail to report SSA 1099 entirely.

I look forward to a prompt software update to address this.

Allan P

I am having the exact same issue using TurboTax 2024 Premier Edition on a Mac. Using EasyForm and selecting the UPDATE button for Social Security does absolutely nothing.

I have not yet tried deleting the Soc Sec form yet, and will try it tomorrow, but I agree that if this does work then it is just a work-around and should be fixed. I beleive Intuit should be offering an 'official' response acknowledging ng the bug and advising us all that they recognize the issue and give us an estimated date as to when it will be corrected.