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C
curr4490
Employee
June 3, 2019
Question

A Turbo Tax rep co-browsed my tax forms. Asked to see personal info page and this included social security numbers. How do I know my info. is safe?

  • June 3, 2019
  • 1 reply
  • 0 views
No text available

1 reply

J
jen_bu321
June 3, 2019

TurboTax masks personal information (social security numbers, birthdates, bank account numbers) when their agents are co-browsing returns.  The agents only see XXX-XXX-XXXX in the place of the actual numbers.

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