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March 24, 2025
Question

Can't e-file due to being stuck in a loop for form 8889-T where I need to input an amount not greater than the excess employer contributions. Any help is appreciated.

  • March 24, 2025
  • 1 reply
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    1 reply

    March 24, 2025

    Have you tried clearing your cache and cookies?

     

    A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

     

    Here are the official instructions for the most popular browsers:

    Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

     

    TurboTax FAQ: How to clear your cache 

    TurboTax FAQ: How do I delete cookies?

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