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June 4, 2019
Solved

Can you explain why the program will not keep the selected response? The question asked if this pension was from being a public safety officer and I replied yes.

  • June 4, 2019
  • 1 reply
  • 0 views

The question asked if this pension was from being a public safety officer and I replied yes. When going back to check later it's saying I was NOT a public safety officer. Tried several times and it will not keep the correct information. This is important because in KY police pensions are not taxable.

Best answer by KittyM

TurboTax will ask you this question every time you review the data entry.  It's one of many questions in the software that are like this.  Answer it yes and don't go back to check because you'll have to do it again.  I'm not a programmer, but I'm sure there's a reason for it to be done this way.

Thank you for your service.

1 reply

KittyMAnswer
Employee
June 4, 2019

TurboTax will ask you this question every time you review the data entry.  It's one of many questions in the software that are like this.  Answer it yes and don't go back to check because you'll have to do it again.  I'm not a programmer, but I'm sure there's a reason for it to be done this way.

Thank you for your service.