TurboTax

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Question

How do I fix the taxes if everything’s right on the Social Security numbers and I can’t find the problem?

I also called Social Security they say there is no problem

Did you try deleting and reentering your SSA-1099 information?

You could also try logging out of the program, and clearing your cache and cookies. ‌

Please click here for instructions on how to clear your cache.

Please click here for instructions on clearing your cookies.

Make sure all updates have been made to your TurboTax program.

Click here for instructions on manually updating your TurboTax program.

You can get to your Form SSA-1099 information as follows:

Click here for information on entering Form SSA-1099 in TurboTax.

If you have additional information or questions regarding this, please return to Community and we would be glad to help.

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