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March 19, 2025
Question

How to utilize Live Tax Advice Service

  • March 19, 2025
  • 1 reply
  • 0 views

I bought " TURBOTAX DESKTOP LIVE TAX ADVICE SERVICE TAX YEAR 2024". I am not quite ready to start asking questions, especially by phone. But I do wonder two things for now:

1) How many times can I use it?

and

2) Can I ask questions via online or does it have to be by phone call back?

    1 reply

    SharonD007
    March 19, 2025

    You can use TurboTax Live as many times as you need to.  You can chat with a tax expert or have a tax  expert call you. From answering questions as you go to a final review before you file, our TurboTax Live Assisted experts are ready to help. They'll make sure you file 100% accurately and get your maximum refund—guaranteed.

     

    For more information, refer to the TurboTax website TurboTax Live Assisted.

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    March 19, 2025

    Where on the site do i go to chat with a tax expert?

    DoninGA
    Employee
    March 19, 2025

    @giogiuward wrote:

    Where on the site do i go to chat with a tax expert?


    See this TurboTax support FAQ for Live Assist with a Tax Expert - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m8ggbdqj