Assuming you are referring to distributions from your IRA, make sure you are entering them in the correct section.
Please see where do I enter my 1099-R for steps to reach this section. Once you have reached the correct area for input in TurboTax, you will be prompted to enter the payer information first as shown in the screenshot below.
The information in this screen will request the payer's name, address, city, state, ZIP code, and federal identification number. These items will all be found on your 1099-R form in the box on the top left as shown in the sample 1099-R below.
You should not be prompted to enter your own information as that has already been entered in the my info section of the program when you started your return.
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