Skip to main content
February 7, 2025
Question

I am getting the message "something went wrong..." when I click on 1099-B and then "Enter myself". I am not able to add any 1099-B form. How can I get this fixed?

  • February 7, 2025
  • 1 reply
  • 0 views
No text available

    1 reply

    LenaH
    February 7, 2025

    If you are having issues adding a 1099-B, please first try clearing your cache. To do so, please follow the instructions here. Once completed, try to go back and add your 1099-B. 

     

    To enter your 1099-B, please follow the steps below:

    1. Open or continue your return.
    2. Navigate to the 1099-B section. 
    3. Follow the onscreen instructions. When you reach Let's import your tax info, select Enter a different way, then select your investment type on the next screen.
    4. On the following screens, answer the questions about your 1099-B. When you reach the Review your sales screen, the form you just entered should be listed.
    5. If you need to add another 1099-B, select Add investments. Otherwise, select Continue.

    If you continue to have issues, please try using a different browser to complete the 1099-B section. 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"