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February 16, 2025
Question

I am requesting the Clean Vehicule tax credit, my income for married filing jointly was under $150,000 but turbotax still tells me my income was too high.

  • February 16, 2025
  • 1 reply
  • 0 views
Has anybody experienced that issue and is it a software problem? It seems to me that turbotax is not set up correctly as it mistakenly says that my income is too high.

    1 reply

    February 23, 2025

    This issue was resolved a few days ago.  I recommend updating your software and going through the interview screens again for the EV credit.

     

    If you are using TurboTax Online, the software will be updated, but if you are not seeing the updates, try clearing your cache and see if that helps. 

     

    If you are using TurboTax Desktop, select Online in the menu on the top, and then select Check for Updates.

     

     

    If that does not update your program, you can also manually update your program.

     

     

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