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February 3, 2025
Question

I don't have ira but it's asking for ira withdrawals

  • February 3, 2025
  • 1 reply
  • 0 views
How do I get pass this

    1 reply

    AmyC
    Employee
    February 8, 2025

    Do you have a 1099-R? Did you accidentally check the box that is an IRA? Review your return and see if something is left over from last year, maybe some data in your profile is stuck?

     

    If you are using:

    • Online: see How do I view and delete forms in TTO?
    •  Desktop: If you are working in the cd/download TurboTax program:
      1. On the top right, there is a FORMS button. 
      2. Click on FORMS.
      3. Locate the form you want to delete.
      4. Click on the form name.
      5. Below the form, bottom left, select DELETE FORM button. 

    A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files).

    For stuck information follow these steps:

    Online version:

    1. Delete the form/ worksheet- if possible, see How to Delete  
    2. Log out of your return and try one or more of the following:
      • Don't use Internet Explorer.
      • Clear cache and cookies,
      • Sign in using a different browser.
      • Sign in using a different device.
    3. Log back into your return.
      • Enter the information again.

     

    Desktop version: 

    1. Delete the form
    2. Save your return while closing the program.
    3. Update the program
    4. Open
    5. Enter the information again.
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