I paid my income tax on line but the money hasn't been taken out why

If you set-up a payment for your income tax payment using TurboTax and you did not specify a payment date for the withdrawal, TurboTax's default payment date will be used (the last day of tax season = April 18th this year).

If your payment date has passed, but your tax payment has not been withdrawn yet, payment will not usually be not initiated until the return has been processed.  Most state  don't begin processing state returns until after the federal return has completed  processing (but is still considered timely as long as submitted before April 18).

You can also call IRS e-file Payment Services anytime at 1-888-353-4537 to verify your payment.

Contact your state Department of Revenue: https://ttlc.intuit.com/replies/3302452

OR

To check the IRS or state payment date selected in TurboTax:

1.     Sign In to TurboTax

2.     Select "Taxes"

3.     Click "My Tax Timeline"

4.     Choose "Some things You can Do"

5.     Select "Download all forms and worksheets"

6.     Review Part V of the Federal Information Worksheet for payment and banking information.

7.     Review State Information Worksheet for payment and banking information.

If you have not set-up your payment through TurboTax, visit  www.irs.gov/Payments  and choose from the payment options available.