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February 6, 2020
Question

I've purchased turbo tax the last 6 OR 7 years, and yet I can't get on to enter my tax info, and this program has been NO help?

  • February 6, 2020
  • 1 reply
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1 reply

DaveF1006
February 7, 2020

Are you using Turbo Tax Online or did you purchase the software? If you purchased and installed 2019 Turbo Tax on your computer, you should be able to get it. If you used Turbo Tax Online in previous years, you will need to use your User ID and password to access your program you used in previous year. You may wish to contact Product Phone Support for further assistance.

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