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January 15, 2025
Question

Is the worksheet missing for "Social Security Income" on the "2024 Income Summary" page? I hit the Update button on that line, and nothing happens.

  • January 15, 2025
  • 1 reply
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    1 reply

    SteamTrain
    Employee
    January 15, 2025

    What computer system are you using?  Windows or MAC?

     

    And Desktop or Online software?

    ___________________

    If MAC desktop software, there have been a ton of problems with MAC software this early in the prep season,  that need to get fixed.   Call Customer support and get the problem logged:

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

    _______________________________

    If on a Windows desktop system? When you start up TTX, try rt-clicking on the TTX icon and select "Run as Administrator"

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*