Just installed 2024 and the link on the income page to social security income just goes to the main income page.

The Social Security income section has been working properly for both TurboTax Online and Desktop versions.

See this help article for instructions to enter Social Security income. If you are still unable to get to the entry screens:

If you are using TurboTax Online, try the following basic troubleshooting steps:

Check your Internet connection. Hardwired connections work best.

Try logging out and logging back in again.

Try using a different browser. Chrome generally works well.

Try restarting your device.

Try clearing your cache and cookies.  

If after trying all of the options mentioned you still have the same problem:

See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.

If it's the desktop software on a windows computer.

1) Run the internal TTX updates first.

2)  make sure you check for and install any waiting Windows OS updates...and reboot even if you don't find any

Finally

3)  Rt-click on the TTX Desktop icon, and select "Run as Administrator"

___________________

Otherwise, you may need to either install the manual update:

(takes longer than expected to install)

Manually Update TurboTax for Windows Software

_______________________________

OR perhaps, call Customer Support

How do I contact TurboTax?