Question

My return was accepted and sent to a random routing #. I spoke with the IRS, who told me they sent the funds to Turbotax, but I don't see an option to withdraw my return.

Forum|Forum|3 years ago
July 14, 2022
1 reply
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I do not recognize the account/routing number on my 1040. It says my return was deposited into my bank account, but that is absolutely not true. I am just wondering how I can get my return.

TurboTax Free Edition Online

X

xmasbaby0

Employee

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**