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October 15, 2021
Question

My taxes are empty. I filled everything out and when I looked at the actual forms they were empty. My name of Social Security number weren't even on them.

  • October 15, 2021
  • 1 reply
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1 reply

VolvoGirl
Employee
October 15, 2021

Are you in the right account?  It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.