the box to enter the date of retirement on state taxes isn't pulling up. It says to enter the date of retirement but no box is provided to enter the date

If your box to provide the date is not pulling up, you can try logging out of the program and logging back in. You can also clear your cache and cookies. ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies. Sometimes this helps the functionality of the program.

You may also try using another browser.

Make sure to run all updates to your TurboTax Program. Click here for information on manually updating TurboTax.

If you have additional information or questions regarding this, please return to Community and we would be glad to help.