Ok ... you did not click the link for your product IN the link I posted. What is the TurboTax phone number?The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.We're open Monday through Friday from 5am to 5pm Pacific.TurboTax OnlineSign in to TurboTax Online if you're not already signed in.Select Search in the upper-right corner and then Contact us.Enter your question, select Let's talk.Select Get the number then follow the instructions to call usFree Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

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Turbo Tax calculated SEP-IRA wrong and now demand $99 to fix it!!

Forum|Forum|6 years ago
January 19, 2020
2 replies
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TurboTax Self Employed Online

Best answer by Critter

Ok ... you did not click the link for your product IN the link I posted.

What is the TurboTax phone number?

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open Monday through Friday from 5am to 5pm Pacific.

TurboTax Online

Sign in to TurboTax Online if you're not already signed in.
Select Search in the upper-right corner and then Contact us.
Enter your question, select Let's talk.
Select Get the number then follow the instructions to call us
- Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

Critter

Employee

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

N

noname2019Author

I tried several times, but just got a recording saying, "This issue requires an expert" and the the recording explained how to buy expert services.

Critter

Employee

Use a more generic issue like "enter income" so you get past the automated system.

If this is for a return you have already filed then you could put in for an accuracy claim instead :

Any calculation errors on the part of TurboTax are covered under the Accurate Calculation Guarantee. TurboTax will pay any penalties and/or interest due to a calculation error but not any taxes owed. The Guarantee does not cover any user entry errors or omissions.

See this TurboTax support FAQ for the 100% Accurate Calculation Guarantee - https://ttlc.intuit.com/questions/2566201-what-is-the-turbotax-100-accurate-calculation-guarantee

See this TurboTax support FAQ for submitting a claim - https://ttlc.intuit.com/questions/1901269-how-do-i-submit-a-claim-under-the-turbotax-100-accurate-ca...

See this TurboTax support FAQ for documents needed to submit a claim - https://ttlc.intuit.com/questions/1901060-what-documents-do-i-need-to-submit-a-claim-under-the-turbo...

C

connexcindy

I am noticing, on my 2019 taxes, an incorrect 2018 Income Summary IRA reporting! I was busy and filed a late 2018, but I can't figure out where this reporting is coming from as I look at my 2019! My .pdf files look correct. Help!!