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March 17, 2024
Solved

TurboTax just shows a blank page when I try to enter my SSA-1099.

  • March 17, 2024
  • 1 reply
  • 0 views

When trying to enter my SSA-1099 for my S.S. income, TurboTax just shows a blank page and I cannot enter anything.  It has done this for other income sections as well.  Seems to be a bug.  Is there a fix for this?  I'm using the desktop version in Windows 11.

 

    Best answer by DoninGA

    If you are using the TurboTax desktop CD/Download edition for Windows, try this procedure -

     

    Save your tax return and close the TurboTax program

    Right click on the TurboTax icon

    Click on Properties

    Click on the Compatibility tab

    Check the box Run this program as an administrator

    Click on Apply and OK

    Start the TurboTax program and see if the problem persists

    1 reply

    DoninGA
    DoninGAAnswer
    Employee
    March 17, 2024

    If you are using the TurboTax desktop CD/Download edition for Windows, try this procedure -

     

    Save your tax return and close the TurboTax program

    Right click on the TurboTax icon

    Click on Properties

    Click on the Compatibility tab

    Check the box Run this program as an administrator

    Click on Apply and OK

    Start the TurboTax program and see if the problem persists

    March 17, 2024

    That fixed the problem.  Thank you very much for your help!