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April 14, 2024
Question

TurboTax (Mac Desktop) is in infinite loop. Smart Check reports I entered both a state abbreviation and the full state name in the 1099-G form. Well its a drop down

  • April 14, 2024
  • 1 reply
  • 0 views
Obviously, programmer used "WA" to scan field and it matches both the state abbreviation and the full state name. So, if I could change it, I would, but the 1099-G form is a drop down list. No option to overwrite.

1 reply

CatinaT1
April 18, 2024

Have you tried closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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