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October 25, 2024
Question

Used to file with you, but retired and living in Japan. Still file 1040 manually because you do not accept my credit card for payment. I do not have PayPal account.

  • October 25, 2024
  • 1 reply
  • 0 views
Any other payment option nowadays?

1 reply

Employee
October 25, 2024

TurboTax will not accept a credit card that is not U.S. based.   Were you trying to use online TurboTax?   (If so, it is too late to use online for a 2023 return now).  

 

https://ttlc.intuit.com/community/payments/help/what-forms-of-payment-does-turbotax-online-accept/00/26079

 

 

 Not sure if you have a computer that supports the CD/download, but you can purchase the desktop software from other retailers online like amazon, etc.   Have you tried that?

 

This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Employee
October 25, 2024

@xmasbaby0 

Please adjust your response.  Turbotax is not authorized for sale outside the US, it says so right on the Amazon listing.  There may be ways a non-US customer could get a copy (tricking Amazon, asking a friend for help), but it is not authorized.

 

(I believe this is because Turbotax contains encryption used for transmitting e-filed returns, and it is considered a national security risk to sell software containing advanced encryption algorithms to non-approved countries.)

 

@yokodragon5000-g 

I would always recommend that an expat maintain at least one US credit card, and a US bank account with a few dollars in it, and maybe even a US post office box that could be looked after by a friend.  You never know when you might need it.