when will i be able to enter Social Security 1099-SM info into TurboTax program?

Forum|Forum|1 year ago
January 19, 2025
1 reply
0 views

The TurboTax program section for Social Security is not working. It will not allow data to be input. When will this be fixed?

DoninGA

Employee

Are you using the TurboTax online web-based editions or the TurboTax desktop editions installed on a personal computer? If the desktop editions, Windows or Mac?

joentownAuthor

Please have a TurboTax technician reply as this is a software issue

DoninGA

Employee

Only you can access support. We cannot do that for you.

Concerning the Social Security SSA-1099, there is no issue entering the SSA-1099 using the 2024 TurboTax desktop editions for Windows. There is also no issue entering the SSA-1099 using the 2024 TurboTax online web based editions.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax