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June 6, 2019
Solved

Why does it keep bringing me back to the "Retirement Savings Contribution Credit" for review but the screen is blank. I cleared my cache and used multiple computers.

  • June 6, 2019
  • 1 reply
  • 0 views
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Best answer by PopeyeTheSalior

To fix the issue, please delete the form for the Saver's credit from the program.

 

In the TurboTax online version:

 

1.  Sign in to your account, select Pick up where you left off

2.  On your left, Select Tax Tools/drop-down menu

3.  Select Tools

4.  Under Other helpful links, choose to Delete a form

5.  Select Delete next to Form 8880 and Continue with My Return to proceed

 

If the credit applies to you, re-visit the section again.  If it doesn't apply to you, try to file again after deletion.

 

 

 

1 reply

PopeyeTheSalior
Employee
June 6, 2019

To fix the issue, please delete the form for the Saver's credit from the program.

 

In the TurboTax online version:

 

1.  Sign in to your account, select Pick up where you left off

2.  On your left, Select Tax Tools/drop-down menu

3.  Select Tools

4.  Under Other helpful links, choose to Delete a form

5.  Select Delete next to Form 8880 and Continue with My Return to proceed

 

If the credit applies to you, re-visit the section again.  If it doesn't apply to you, try to file again after deletion.