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Question

Why does the "Tax Summary" window appear to be greyed out in TurboTax2024 (at least as of the last release at end of Dec. 2024)?

Forum|Forum|1 year ago
December 28, 2024
5 replies
0 views

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Employee

Are you referring to the Tax Summary window using the desktop editions?

I am using the TurboTax Premier edition for Windows with the latest updates. When I click on Tools at the top of the desktop program screen and then click on Tax Summary, the Tax Summary window is not greyed out.

I have the same problem. The FED Tax Summary becomes greyed out ONLY after I add the CA State to the return. Once CA State is added, the FED Tax Summary is greyed out but the CA State Tax Summary is OK. If I then remove the CA State from the return, the FED Tax Summary is now OK (not greyed out). This is repeatable. It seems, at least for my TurboTax Premier 2024, that adding the CA State does something to the Federal product to cause the display problem on the Tax Summary.

I have the same problem. Did you ever get a response to this question?

I'm having the same problem with MacOS versions of TurboTax2024 as of updated version on Jan 29, 2025.

Did you get any help from the community or Intuit?

I have the same problem running Intuit Turbo Tax 2024 desktop on on latest version of Mac OS, Version 18.3 (20620.2.4.11.5)

I have the same problem on Mac OS with latest Turbotax updates..

Common denominator seems to be the Mac version. Has there been response from Intuit?

Same problem here (Mac)