Question

Why doesn't my $10 credit, from $69 for Delux, to $52 for Delux, show up on my turbotax order summary?

Forum|Forum|2 years ago
April 13, 2024
2 replies
0 views

When I started my personal income tax return with Turbotax, it showed that I would receive a $10 credit at the end of my order. Now that I've compeleted my income tax and reviewing my turbo tax order summary the fee remains at $69, without any note of the promised $10 credit?

TurboTax Deluxe Online

J

JotikaT2

Unfortunately, we cannot see the details of your account or promotions you originally had.

You can use this link for directions on how to see your payment history.

If you feel you were entitled to a credit that you did not receive, you will need to contact us using this link to discuss your account fees.

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VolvoGirl

Employee

Where did you get the $10 credit? Did you buy Turbo Tax at Costco or Sam's? They have a special $10 rebate. But you can't apply it to the Online version.