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T
tgaule
January 11, 2025
Question

Why is Turbo Tax is not letting me enter social security income?

  • January 11, 2025
  • 1 reply
  • 0 views
The software just kicks back to the Wages and Income Main Page.

    1 reply

    M
    mglauner
    January 15, 2025

    If you're using TurboTax Online, close the program, clear your Cache and Cookies, and return to the Retirement section to enter your SSA-1099.

     

    Here's more info on How to Enter Social Security Benefits (SSA-1099).

    T
    tgauleAuthor
    January 15, 2025

    I'm using Turbo Tax Desktop. I think it is a glitch in the software. I spent time on the phone with Turbo Tax this past weekend. They finally suggested that I reinstall the program. I did that and it still didn't solve the problem

    CatinaT1
    CatinaT1
    January 15, 2025

    You might reference this thread for a work around: https://turbotax.response.lithium.com/console/agent/16822203

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