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April 10, 2022
Question

You keep asking the same series of questions over and over. How do I get out of this loop?

  • April 10, 2022
  • 1 reply
  • 0 views
I can never finish the process. It's really annoying

1 reply

April 11, 2022

Please try the following steps which may help clear the loop you are experiencing:

  • Log completely out of Turbo Tax.
  • Then, clear your cache and cookies within your browser and completely close out of it.  I have included the Help Articles below if you need assistance with clearing cache or cookies.
  • Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
    • You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps. 

 

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