Does anyone else have an issue with TT 2023 after update when updating info in Schedule C. Never ending circle with 1099-MISC and 1099-K when I say no for both

Forum|Forum|1 year ago
September 15, 2024
5 replies
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Keeps going back and forth between 2 forms when I say no.

TurboTax Online

Anonymous_

Employee

No text available

shebedoAuthor

i say no to 1099-misc it goes to 1099-k where i say no to that and goes back to same 1099-misc question, 1099-k question. Never ending circle you cannot exit from and move on to expenses. Someone said a software bug?

rjs

Employee

It's a bug in the most recent update (Sep. 12). I have reported it to TurboTax.

shebedoAuthor

Did they give you any status update or how to roll back updte to prvious version.

Anonymous_

Employee

No text available

rjs

Employee

@shebedo @RabbMD See if this workaround found by another user helps.

https://ttlc.intuit.com/community/taxes/discussion/re-when-i-select-no-for-the-question-did-you-receive-a-1099-misc-form-no-for-the-subsequent-1099-k/01/3389300/highlight/true#M1247386

rjs

Employee

Here is a workaround that has worked for a few other people. Give it a try.

https://ttlc.intuit.com/community/taxes/discussion/re-when-i-select-no-for-the-question-did-you-receive-a-1099-misc-form-no-for-the-subsequent-1099-k/01/3390617/highlight/true#M1247654

Yogaskya70

I concur - huge problem that still hasn't been fixed as of 9/29/24!

DoninGA

Employee

@Yogaskya70 wrote:

I concur - huge problem that still hasn't been fixed as of 9/29/24!

TurboTax normally updates their software on Thursday. So check for an update on 10/03/24 to see if this issue has been corrected.

shebedoAuthor

I ended up having to upgrade to the Home and Business Version in order to get my taxes filed. I spent a good 3 hours on phone with support back on September 12th when I first reported the issue, they had me uninstall and reinstall several times, removed all leftover files from install, etc., and could not get it working properly. The fact that they cannot just rollback the update or get it fixed after 3 weeks is a major fail on TurboTaxes end.