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March 11, 2024
Question

Any one else having issues inputting their SIN number in the box

  • March 11, 2024
  • 1 reply
  • 0 views
No special characters and no spaces and it wont accept my sin number

    1 reply

    March 11, 2024

    Please clear your cache/cookies, sign out of your return and restart your computer. If need be, you might try to use a different browser.

     

    Thank you for choosing TurboTax.

    March 11, 2024

    I’ve done all that. Tried three different browsers. And the app. And it still won’t accept my 9 digit sin number with no spaces or characters 

    March 11, 2024

    In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.

    ​​​​​​​Thank you for choosing TurboTax.