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March 26, 2025
Question

How do I Netfile when it claims there is an error on the data in my T3 but the information is entered accurately? Do I delete the T3 and enter again?

  • March 26, 2025
  • 3 replies
  • 0 views
The message I receive is " The sum of box 52 and box 53 must equal the total capital gain or loss in box 21 of your T3 slip. Please review your imported data." The sum of these boxes do match.

    3 replies

    Community Manager
    March 26, 2025

    Community Post Response Messages

    The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

    TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.


    If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it?

     

    Thank you for choosing TurboTax

    May 5, 2025

    I had the same problem. It existed when TurboTax checked for errors. It identified errors that did not exist and prevented Netfile.  So the problem existed within TurboTax because it never got to the CRA. 

    TurboTaxSusan
    May 7, 2025

    @fy852 

    For all T3 slips in your return: - Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53 - Ensure Box 53 equals the amount in Box 21 If the error persists, try rounding the box amounts (21 and 53) to the nearest dollar and submit via NETFILE once more. 

     

    If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

     Error codes: 2508, 2515, 45555, 45566, 90308, 95031, 95033, 95034, 95365, and 99915.

      

    Thank you for using TurboTax.