How do I run PC version of turbo tax?

Forum|Forum|2 years ago
February 11, 2024
1 reply
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2023 version for Canada - just a blank screen

TurboTaxSusan

Is it the licence screen that appears blank? If so, try using the tab key or the arrow keys to get into the code entry area. Type in the code and press the enter key.

You can also try changing the scaling settings of Windows to 100% if it's not already set to that. You can also try setting your screen resolution to 800 x 600, enter the licence, and then change the screen back to normal.

ressapa1Author

Hi,

I tried the things you suggested and it still didn't work. Still have a blank screen... and I haven't put my key in yet.

TurboTaxSusan

@ressapa1 Please contact our phone support team at 1-888-829-8608 as they will able to assist you further.

Currently they are available Monday through Friday 9 AM to 6 PM ET. But after NETFILE opens on February 19th, they will be open 7 days a week, 9 AM to midnight ET.