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April 21, 2025
Question

I left Canada in October and therefore am not eligible for the Canada Workers Benefit. TurboTax keeps trying to claim this benefit. How do I stop this claim?

  • April 21, 2025
  • 1 reply
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    1 reply

    TurboTaxSusan
    April 24, 2025

    If you are using TurboTax Online, you should get asked about the Canada Workers Benefit during the review. You will be able to opt out of the credit there.

     

    April 24, 2025

    Hello, thanks for your reply. I have selected to opt out however this doesn’t work. The credit is always applied.

    TurboTaxSusan
    May 1, 2025

    If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

     

     

    During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

    • 9 AM to midnight ET for English support
    • 9 AM to 9 PM ET for French support

    During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.