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January 4, 2022
Question

Why is there a different amount of OAS YTD in your program($7486.62) and the government YTD is $7486.71? Won'T be able to file NETFILE until your program is fixed?

  • January 4, 2022
  • 2 replies
  • 0 views
I get an error message when I put in the YTD OAS.
Government YTD in $7,486.71 and your program turbotax reads $7,486.62. Your program has the  the incorrect YTD.Your tax program has to be fixed before return can be Netfiled when the government opens netfile.

    2 replies

    TurboTaxSusan
    January 6, 2022

    Please contact our phone support as they will be better able to assist you. You can use the form on this page to get the right phone number to call: “TurboTax Contact Us

    January 7, 2022

    When your technican came on line we found that the error must have been fixed because there was no error message in the program now saying that the amounts different.  Thank-you for  fixing the problem with the OAS discrepancy between the government amount and your amount.