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March 3, 2022
Question

2021 State Tax

  • March 3, 2022
  • 2 replies
  • 0 views

When I  click the state tax "start" button it goes into a download cycle. When the message appears that the software is updated and I click on the "start" button it repeats the download cycle.  It seems to be caught in a loop.  How can I run the state program?

    2 replies

    March 6, 2022

    Please follow the instructions here to manually update your software. 

     

    Please let us know if you need additional assistance. 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    Len17Author
    March 7, 2022

    Patch installed successfully, but problem still exists.

    SteamTrain
    Employee
    March 7, 2022

    @Len17 

     

    Time to call Customer Support on the phone:

     

    What is the TurboTax phone number? (intuit.com)

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
    SteamTrain
    Employee
    March 6, 2022

    Also...Tell us which state is involved.

     

    Hope it's NOT Tennessee

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
    Len17Author
    March 7, 2022

    Illinois and Indiana