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January 21, 2021
Question

Can't download free state

  • January 21, 2021
  • 2 replies
  • 0 views

TurboTax Home and Business 2020 is not allowing me to download my free state for Maryland. It checks for updates and says everything is up to date but then does not download the state

2 replies

DoninGA
Employee
January 21, 2021

Contact TurboTax support for this issue of not being able to download the state of Maryland software.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

March 21, 2022

I am also unable to download Maryland and have tried 6 times. All I get is a white screen with a button at bottom to close. If you click on that it goes away with nothing downloaded

 

SForrestLO
March 22, 2022

If you are not able to download the state, please contact support for assistance.  

Turbo Tax FAQ will show you how to install.

This FAQ will provide you with the steps to contact an agent.

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