Cannot proceed in filing my tax. It always stops me in the provider zip code which I type in correctly.

@sulit-maria 

Can you try the steps provided below to see if that resolves your issue:

• Log completely out of your TurboTax account
• Clear cache and delete cookies
• Then log back in and see if you are still having the same issue

You can also try using a different web browser. Please respond back here is this does not resolve your issue.

@sulit-maria 

Can you try the steps provided below to see if that resolves your issue:

• Log completely out of your TurboTax account
• Clear cache and delete cookies
• Then log back in and see if you are still having the same issue

You can also try using a different web browser. Please respond back here if this does not resolve your issue.