Cannot Select Efile for State Return

Forum|Forum|2 years ago
February 22, 2024
1 reply
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I e-filed the Federal Return, and chose to e-file the State return later. Now TurboTax only allows me to print the Colorado State return. Is this a bug in the TurboTax program? I didn't have this issue in 2022.

SharonD007

Try deleting your state return and follow the steps below to file your return after you federal return is accepted.

To delete your state return with TurboTax Online, follow the steps below:

From the menu, scroll down and select State and Continue
Select Delete next to CO and Yes.

For additional information, refer to the TurboTax article How do I delete my state return in TurboTax Online?

If you are using TurboTax Desktop, refer to the TurboTax article How do I clear my state return in the TurboTax for Windows software?

Once your federal tax return has been accepted, you can e-file your state tax return. Follow the steps below for TurboTax Online:

Sign in to TurboTax.
On the Your 2023 federal return was accepted! page, open Your tax returns & documents, and then select 2023
Select Add a state or Continue your return
Select State from the menu
On the Let's get your state taxes done right screen, select Continue and TurboTax will guide you through preparing your state return.

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SWoodward42348Author

I tried deleting the State Return and reprocessing, but TurboTax still will not provide the option to e-file the State Return. Looks as if we'll have to mail that return instead.