Check This Entry Error

To get to Form IT-112-R and fix your return for the New York credit of taxes paid to Connecticut, please follow the instructions below:

1. Open your return.
2. Click on State on the left-hand side.
3. Click Edit next to New York.
4. On the page, You Just Finish Your New York Return, click Start or Update next to Credits and Other Taxes.
5. On the page, Take a look at New York credits and taxes, click Start or Update next to Taxes Paid to Another State.
6. Click Edit next to Connecticut.
7. On the screen Enter Connecticut Information, enter total tax liability as per your Connecticut return. Do not enter the amount withheld from your W-2. This information must come from your Connecticut return. 
8. Continue through your NY state return.

If you are still getting an error, it would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue.

You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: Go to the black panel on the left side of your program and select Tax Tools. 

1. Then select Tools below Tax Tools. 
2. A window will pop up which says Tools Center.  
3. On this screen, select Share my file with Agent. 
4. You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number. 
5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.