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February 3, 2022
Question

Direct Deposit - South Carollina

  • February 3, 2022
  • 1 reply
  • 0 views

Several issue with the TT Deluxe Edition this year. 

 

1. South Carolina forms missing, why? E-filed my husbands with his federal because TT told me I had to. What do I do once the remaining SC forms are available on TT? Refile?

 

2. TT would not let me enter direct deposit information. ie: bank name, routing number and account number like in the past. Kept taking me to a screen to link to a message from SC which simply states, direct deposit is the best way to go. TT forced me to click paper check or debit card. Debit cards are a waste of time, so I chose paper check, which we all knows gives SC a reason to delay our refund that much longer. Whats the deal TT? Will the missing forms from SC change this and will I be able to click on direct deposit and enter the information?

 

Very disappointed with TT this year. In the past it has been by far the best tax program. Have my adult children using it too. This year its been more of a hassle than it is worth. My being a MAC user is not the issue, so please don't go there. I've been a MAC user for over 10 years. Actually had to buy a new MAC last year because TT would not run on my old MAC because of his age. 

    1 reply

    EbonyL122824
    February 6, 2022

     Use this link here to contact Customer Support for further assistance so that an agent can assist you with your account and verify whether the state return was electronically filed or not.

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