Does anyone know what to do if my state does not have income tax, but turbotax is requiring state ID? ive done the below-updated app-deleted w-2 and reentered manually

Forum|Forum|2 years ago
January 25, 2024
3 replies
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I'm using my turbotax phone app do file my taxes, and all of the information is correct, it just wont let me continue even though i do not live in a state with income tax.

TurboTax Free Edition Online

DoninGA

Employee

If you are entering a W-2, leave boxes 15 thru 20 blank (empty) if you live in a state without a personal income tax. If the program is still giving you an error for the State ID, delete the W-2 and re-enter manually.

xmasbaby0

Employee

You are not required to enter a drivers license or state ID in order to e-file a federal return. It just adds some security. You are allowed to skip that screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

laniedianem-gmaiAuthor

thank you for your response! i am aware that i can skip the screen, however when i do skip that information, turbotax still doesnt let me finish filing because i havent filled out my state id information, even though its blank on my w-2 and turbotax states that i dont need it. however, i dont have a state id to input, because i live in a state with no income tax.

ThomasM125

It is possible you started a state return somehow in your return preparation by mistake. If you can log into your account on a computer, you can see if there is a state listed and delete it. You will see the state return option on your left menu bar when you are working on your return, once you click on it to enter things, there will be an option to delete the return.

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xmasbaby0

Employee

Are you using a phone to prepare your tax return? It might seem trendy to do that when you see it on the commercials, but in reality, the screen is small and you cannot see what you are doing. It is too easy to miss important things. Your tax return is too important to risk messing up by preparing it on a phone. Get to a computer or some other device with a larger screen. Messing up your tax return and spending months sorting out the mess will not be “cool.”