Don't have option to mail in state return

Forum|Forum|2 years ago
January 27, 2024
1 reply
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For my state (DC) return, it gives me the option to e-file or do it later. There's no option to mail-in like there is for federal. Why can't I choose to mail it in? If I print the forms out, it prints out the e-filing form, which isn't what I want.

MonikaK1

If you don't see the option to mail in your return, this may have happened because you chose to pay for your TurboTax product using your refund. Follow these steps if you wish to mail your return:

Open your return in TurboTax Online by selecting Continue or Pick up where you left off.
Select File in the menu.
You'll see 3 steps. Complete Steps 1 and 2 if you haven’t already, then select Start or Revisit next to Step 3.
On the We've determined the easiest way to file your taxes screen, select Change next to the return you want to file by mail, and select File by mail on the next screen. Be sure to Save.
- If the File by mail option isn’t available, you probably previously selected to pay your TurboTax fees through your tax refund. To file by mail, you’ll need to instead pay with a credit or debit card. Here’s how to change your payment method from pay by refund, to pay by credit or debit card. Once you change your payment method, you'll see the File by mail option as described above. Select this and continue to the next step.
- Note: You’ll need to pay any tax balance due by check when you file by mail.
Update the payment method for your TurboTax fees for all of the tax returns you wish to file by mail.
Follow the instructions to print your return(s). If you haven't already paid any outstanding TurboTax fees, you'll be prompted to do so before you can print.

See this TurboTax help article for more information.

See this tool to check for the availability of Federal and State forms if needed.

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comatoseAuthor

I'm using TurboTax Deluxe, not TurboTax Online, and I didn't choose to pay for it using my refund. Do you have steps for TurboTax Deluxe?

AmyC

Employee

All of the program online go through the file process the same. You need to return to your file section. You need to change the state from file online to mail in. This will eliminate the efile form and give you the correct papers for mailing in. Be sure to mail them with some sort of assurance they have safely arrived at their destination.

To recap:

Open your return in TurboTax Online by selecting Continue or Pick up where you left off.
Select File in the menu.
You'll see 3 steps. Select Revisit next to Step 3.
On the We've determined the easiest way to file your taxes screen, select Change next to the return you want to file by mail, and select File by mail on the next screen. Be sure to Save.