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February 15, 2025
Question

E-File Error

  • February 15, 2025
  • 1 reply
  • 0 views

I am trying to submit my forms, but keep getting this error. I have checked for updates and there are none. I have used Turbo Tax for many years and have never had this happen. I am not sure how to proceed.

    1 reply

    February 15, 2025

    If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top. Tips:

    • It's best to use a wired, high-speed connection when updating, both to save time and minimize data corruption.
    • If your connection drops in the middle of the update, try again; it should pick up where it left off.
    • If you're having trouble updating on your PC, try a manual update.

    You may also want to Update your Windows software.

     

    Did your State and Federal both pass Review?  I can see from your screenshot that you are trying to file Federal and Montana together, is that correct?  

     

    Some users with the error uninstalled/reinstalled TurboTax and were able to clear the error.

     

    If this doesn't resolve your issue, post again and we'll try to assist further. 

     

    Here's how to Contact TurboTax Support for more help.